Our Mission - MAKING GOOD HOSPITALS GREATPartnering with hospitals to help increase:*Quality*Safety*Patient Satisfaction*HCAHPS scoresThe Greer Southern Hospitality team is comprised of experts in the field of healthcare customer service and HCAHPS improvement. Donna Greer, President of the company, is a passionate advocate for the hospital patient experience, and has a proven track record of motivational leadership for employees. She is results-oriented, and will help move employee's customer service skills to a new level of understanding in meeting the needs of patients and providing a very satisfactory experience. GSH is currently working with many hospitals from coast to coast challenging staff and providing quantifying, proven steps to better healthcare quality, safety and HCAHPS numbers.