HEAL Software Inc. is the innovator of HEAL, the first preventive healing software for IT operations that fixes problems before they happen, an ability beyond what the present day AI-assisted APM and monitoring tools have. Contrary to AI-driven monitoring tools that send alerts or find the problem sources when an incident occurs, HEAL can recognize 'signals' that are leading indicators of future incidents and eliminate factors that can create problems. HEAL uses unsupervised AI to learn how a system works under normal circumstances and creates a dynamic baseline for the entire system and workload behavior; therefore, it can precisely signal upcoming issues and helps ITOps team to prevent problems.