Hospitality Scorecard Solutions offers proven solutions in operation management to full service restaurant in the New York tri-state area of New York, New Jersey and Connecticut.We have more than 25 years of management consulting experience nationwide and internationally. We focus on full service restaurant and hotel segment of the hospitality industry.We guide food service managers in operating efficiency and design operating procedures to fit the unique style of service, menu, location and operating segment for each restaurant. We believe if you focus on your guest experience, the financial results will follow. Customer Service is the competitive edge in today's robust business environment. Anything different is like playing tennis while watching the score board. It is the guest experience that determines whether your guest becomes a loyal and repeat customer.