An eCommerce Wholesale and Retail business selling name brand and private label consumer goods in Australia and the USA. The company is 100% online, providing an excellent digital customer integration system, allowing for a streamlined and enjoyable customer experience when making purchases and customer inquiries. The team consists of 9 freelancers and contractors from numerous time zones and cultures; including but not limited to product researchers, virtual assistants, customer service providers, product/brand executives, digital marketers, and software technicians from Australia, North America, Europe, and Asia. We manage change in a rapidly growing marketplace by applying the relevant strategic and change management theories to our processes, and constantly review and adjust based on our performance.