Phoenix IS-IT provides comprehensive managed IT services tailored for the small to medium sized business organization in need for a dedicated and always available service team.Our company consists of industry professionals with focused expertise within their designated area of interest, ranging from network engineering and systems integration, to A/V and VOIP deployment.Under our extensive umbrella of services, we pride ourselves in cybersecurity, integration, network architecture and infrastructure deployment, along with complete end-to-end service for all your networking hardware, servers and end-user terminals. We offer services to accommodate any situation and requirement and will work with your organization to create a suitable service plan that fits the specific needs and expectations from your IT infrastructure.As your business grows, we'll grow with you – constantly staying one step ahead and ready to adjust for more users, denser traffic and higher security risks.We differ ourselves from our competitors by delivering proactive maintenance and keeping a constant dialogue open for recommendations and preventative actions, before the problem arise.We dedicate a large amount of resources to stay current in the cybersecurity community, enabling us to quickly respond to new threats and safeguard our customers from malicious attempts such as Spear Phishing, Ransomware, Injections and Intrusions.By taking over the burden of planning and managing your IT security, enforce user access and domain policies, deploy a solid data protection system and interconnect all your branches, while keeping your systems up and running in a secure and monitored environment, we'll free your company resources to focus on what you do best – managing your business.We deliver round-the-clock service plans for mission-critical deployments, where services are expected to run continuously and where downtime tolerance is bare minimum to non-existent. We guarantee personal, upfront service, with dedication and passion for quality results that you've come to expect as a business owner and/or managing entity.Through our dedicated ticketing system, users can easily report any issues and receive immediate remote assistance from one of our engineers. Account administrators can always follow up on any service request, see active and pending tickets as well as manage and track their service history.Should an issue require on-site servicing, we guarantee that an engineer will be at your premises within 24 hours, in most cases even sooner.Being one of the few companies to offer wireless networking expertise in the Mid-South, we house our own Cisco and CWNP certified network engineers to design, deploy and maintain even the most complex 802.11ac/ax compliant infrastructure. Combining our expertise with state-of-the-art spectrum analysis and heatmapping technology, we're able to guarantee a wireless solution, performance and coverage that will outperform our competitors.