Policyreturns is an Australia based insurance marketing firm which was established with the vision to provide excellence in quality service to our clients, in a professional & competitive manner and to exceed their expectation. We envisage long term relationships with our clients based on this vision as we will only provide quality products via our network of Insurance suppliers and continued industry development. These documents provide information in relation to: The financial services we are authorised to provide you under our Australian Financial Services Licenses and the kinds of financial products to which those services relate How we, and any other relevant parties, are paid The associations we have with the issuers of financial products Our internal and external dispute resolution procedures and how you can access them How you can give us instructions.