Remotec's mission is to effectively and efficiently provide access and availability to proper IT support services to the satisfaction of all its customers by providing an informative and supportive first point of contact, and to assist all our customers in making the best use of today's technology while striving for innovative solutions for tomorrow's technology.Residential services include:* Problem Diagnosis* Component Inspection* Health Assessment* Event Log Review* Disk Drive Cleanup* Disk Drive Defragment* Fix Registry Errors* Install Critical Updates* Printer Setup and Maintenance* Virus/Malware Removal* Home Networking (Routers/Wireless/Extenders)* Complete Reset and Configuration* Internet Connectivity Troubleshooting and Support* Wireless Security* Computer System Recovery/Restore* Password Recovery (Windows Operating Systems)* Restore to OEM ImageBusiness services include:* Server Support* Operating System Installation* Roles & Features Modifications* File Sharing* Print Management* File/Directory Optimization* Backup & Recovery Solutions* Network Update/Upgrades (Software and Hardware)* Performance Tuning and Monitoring* User and Computer Maintenance* NAS Implementation* Hardware – Sales & Service* Routers and Access Point Implementation and Configuration* UPS & Battery Backup* Racking, Re-locations, Cabling* Firewalls & Switching Technologies* Wireless Access - Design, Implementation, Configuration, Monitoring* Email Support* Email Protection and Archiving* Email Configuration & MaintenanceRemote services include:* Anti-Virus (Updates/Scanning/Reporting)* Patch management* Software (Installation/Monitoring/Reporting)* Automated task Management* Hard drive performance monitoring* Network performance monitoring* Backup job* Maintenance Planning and Implementation* Email Protection and Archiving* Email Configuration & Maintenance