Perfecting process performance means harnessing the human and technological resources of your business to achieve strategic goals. It's what SMS is all about.There is little argument that there is huge scope for improving the performance delivered by business technology. What is lacking is the business vision of how much difference it can make if you exploit modern business technology to the full.A difference to profit. A difference to revenue. A difference to the kind of company you are to work for. And a difference to your customers.SMS are specialists in improving performance over the whole development lifecycle of software-intensive products and services. That means we do software process improvement - and business process improvement. We do software measurement for business management. We work with development teams to build an expert software engineering workforce. We work with suppliers and retained IT departments to deliver value from outsourcing partnerships.Software is critical to today's business systems. The current complacency with poor business-IT interface, poorly-constructed outsourcing agreements, and poor software development performance is, in our view, unsustainable.If you're interested in managing your software-intensive systems to deliver consistently and sustainably better results, SMS are the people to talk to.