Sondos Market Research is a market research company that specializes in measuring and improving companies' quality, profit, customer service, satisfaction and loyalty. We offer a unique approach for organizations to control their customers experiences and change feedback into desirable outcomes.Many companies understand that customer satisfaction and loyalty are essential to their success, but few companies know how to link their customer needs with their organizational processes to create the best customer experience possible.Our online market research system shows managers how to break down these walls, find out what their customers want, and use that information to have a better customer service, and to produce the kind of products and services that will keep customers coming back.