The network of Cloud Assistants we've created in Latin America, allows us to have a group of workers that speak English and Spanish with a native or neutral accent and with good knowledge of American culture. Our team is integrated by highly skilled assistants: Students and Professionals, Assistants with vast work experience.Our Tech, All of our Cloud Assistants have a fully equipped worked station, with top of the line technology and a VOIP phone with a US Phone number that includes PBX Features.We have integrated effective monitoring tools that help us manage Cloud Assistants accurately and give the control you need over your employee.Competitive EdgeOur offices are on US Mountain Time (USA-MST), meaning we can easily adapt to any time zone in the USA or Canada. Our employees are always at their best to offer you a personal & efficient assistance at all times. Our Cloud Assistants are college graduates, high-skilled students or experienced workers with vast experience in call centers.Be On TopBe on top of your worker, take advantage of our Cloud Control tools and supervise in the most efficient way. Use our tool to track work hours, obtain call recordings, random screenshots of their work. Our in office Supervisors make sure your employees arrive on time, focus on you and has the necessary tools to give you the best service.