Our Mystery Guest/Shopper Report ProgramOur clients attest to us having the best ‘Mystery Guest Report/Mystery Shopper Report' program in the East African Market. When evaluated side by side with other high profile Mystery Guest/Shopper Report providers, the INTELLISHOP Hospitality Services offering is the standout in accuracy, detail and value for money.Each Mystery Guest Report features a detailed visit commentary of 500+ words per module and highly communicative graphics showing the individual properties trending over the last 6 cycles for every check point outcome on the report.At the end of each cycle, consolidated group results featuring vertical and horizontal analysis are presented in a customized suite of group consolidated reports. These reports are built to the client's specifications with provisions for minimal reworking on the client's part in presenting reports directly to their teams.As individual reports are completed they are posted online and secured by password allowing for authorized access only.What sets us aside from the majority of our competitors is the level of detail we put into the module commentaries for each report. The expansive commentaries detail every facet of the interaction between the guest and staff members during the visit. The extraordinary feedback resulting from these detailed commentaries, along with a customized set of check point outcomes from which the visit is scored, makes our Mystery Guest Report unique in the market for its superior feedback.The quality and accuracy of our Mystery Guest Reports is the other significant edge we have over competitors. This claim is based on the fact that we pay our guests/shoppers on average 50% of the fee charged to clients. In dollar terms this is double the rate of most of our competitors. We do this whilst still keeping the overall cost to client the same as our competitors.