CTD provides soft skills training focussing on inter-personal, intra-personal and management skill development. Whilst generic programmes are delivered bespoke programmes aligned to customer organisational requirements are a particular strength.I am accredited, in association with Total Excellence Centre to provide and administer the index360 appraisal and questionnaire techniques that encourage delegate engagement and provide measurability to personal development. See www.communicationchallenge.co.uk and click on index360 for more information. I think these techniques are fantastic and can be of great benefit. The measurability is of particular interest to me (those who know me will not be surprised by my response to practical implications)